Confidence Center (Level-8), Kha-09, Pragati Sarani,
Shahjadpur, Gulshan Dhaka-1212.
Complain Cell information:
As per Bangladesh Bank instruction, there is a Customer Complaint Cell at NFL. 88-02-55048350, Cell: + 88 01844505341
Any Customer of NFL, who feels that the standard of service of National Finance Ltd (NFL) is not up to their expectation, or have any complaints, can lodge their grievance with Mr. Pulak Chaudhuri, Vice President.