we strive to constantly change and progress in whatever we do.
we strive to constantly challenge our own systems to create better solutions.
we will strive to constantly remain ethical and honest in whatever we do and true to our promises.
We strive to constantly work together as a team based on mutual respect and dignity.
We strive to constantly remain alert about the stimuli we receive in our ambience and proactively adjust our attitude.
The difference between a Vision Statement, a Mission Statement and Core Values in the simplest terms:
Vision Statements – Say what you want to accomplish tomorrow
Mission Statements – Say what you’re doing today
Core Values – Define what you believe in?
We envision to be the leading financial institution by being a strong catalyst in creating a solid future for our customers, employees, communities and shareholders through quality, commitment, accountability, innovation and inclusion.
We will combine inspired people, world-class processes, smart technologies, global networks and superior entrepreneurial acumen to:
Deliver a solid financial future and thereby sustained peace of mind to our customers by continuously analyzing their expectations and exceeding them.
Create and sustain a workplace where an unbiased performance-reward culture inspires openness and innovation.
Create value for our shareholders and partners in whatever we do.
Create value for communities and economies in which we dwell by ensuring sustainability and inclusion.
Complain Cell information:
As per Bangladesh Bank instruction, there is a Customer Complaint Cell at NFL. 88-02-55048350, Cell: + 88 01844505341
Any Customer of NFL, who feels that the standard of service of National Finance Ltd (NFL) is not up to their expectation, or have any complaints, can lodge their grievance with Mr. Pulak Chaudhuri, Vice President.