Complain Cell information:
As per Bangladesh Bank instruction, there is a Customer Complaint Cell at NFL. 88-02-55048350 ,Cell: +88 01720027488

Any Customer of NFL, who feels that the standard of service of National Finance Ltd (NFL) is not up to their expectation, or have any complaints, can lodge their grievance with Mr. Dipok Kumar Roy, SVP. Mr. Dipok Kumar Roy can be contacted/reached at dipok@nfl.com.bd or at 88-02-55048350