Complain Cell information:
As per Bangladesh Bank instruction, there is a Customer Complaint Cell at NFL. 88-02-55048350 ,Cell: + 88 01913474726

Any Customer of NFL, who feels that the standard of service of National Finance Ltd (NFL) is not up to their expectation, or have any complaints, can lodge their grievance with Mr. Pulak Chaudhury, Vice President, Mr. Pulak Chaudhury can be contacted/reached at pulak@nfl.com.bd or at 88-02-55048350